FAQ

You can change your designs at any time before the charge date. To change your designs, you:

1. Log in to your Maniac account
2. Click on “Manage subscription”
3. Choose a single absorbency or click "Customize my box" and use the (+) and (-) buttons next to each absorbency to edit your configuration
4. Once you're done editing, click "Save”
5. Then click "Update subscription"

To change your subscription, you:

1. Log in to your Maniac account
2. Click on “Manage subscription”
3. Click on “Next Charge date” and change the date of your next delivery here

You can change the designs of your order until the day before you will be charged. If you make changes after the charge date, your order has already been processed without your changes.

1. Log in to your Maniac account
2. Click on “Manage subscription”
3. Click on Next Charge Date
4. Change the date to today and you will receive your designs the next day on working weeks and on Tuesday if you order on Sunday

You can choose between a subscription of 2 or 3 designs. To change the amount of designs, you need to cancel your subscription and buy the subscription with the other quantity.

1. Log in to your Maniac account
2. Click on “Manage subscription”
3. Go to your delivery schedule
4. Change the schedule to the schedule you like!

To cancel your subscription, you:

1. Log in to your Maniac account
2. Click on “Manage subscription”
3. At the bottom of the popup, click “Cancel”.

No! You can cancel your subscription free of charge. Be sure to cancel before 11:59 PM on the day before your next charge date is set to avoid being charged for your upcoming order.

Click on the symbol at the top right of the Maniac website. If you have not registered an account, you will need to create an account using the same email address you used at checkout.

Once your Maniac account is registered, you can log in and access manage your subscription by clicking on the Manage Subscription link.

You can also access your account using a customer portal magic link. This magic link is usually sent in the Subscription Confirmation email and the Upcoming Order email.

To update your payment information, you:

1. Login to your Maniac account
2. Click the Payment Methods tab
3. Click on the Payment Method that you want to change
4. Click on Edit
5. Click Send Update Method
6. Go to your email and click Confirm Payment Method
7. Change your payment method
8. Click Update Card to confirm
9. Go back to your Payment Method tab in your portal and refresh
10. Click on your new payment method
11. Click Move Subscription Here
12. And Confirm with Move Subscriptions

To cancel your subscription, you:

1. Log in to your Maniac account
2. Click on “Manage subscription”
3. At the bottom of the popup, click “Cancel

You can reset your password by visiting the Maniac account login page. Then, select "Forgot Password", enter your email address and you will receive a link to reset your password. Please note, this email may be in your spam or promotions folder, and this link expires 24 hours after being sent.