FAQs — Maniac Skip to content
FREE SHIPPING ON ORDERS OVER €45
FREE SHIPPING ON ORDERS OVER €45

FAQs

Product Questions:

How long will my gel manicure last?

Your Maniac gel manicure should last between 2-3 weeks.

Are the gel nails safe to use while pregnant/nursing?

Yes, the Maniac gel polish stickers are safe to wear during pregnancy.

How do I know they will fit my nails?

Each Maniac Manicure comes with 18 nail stickers of various sizes to ensure they will fit any nail size.

How long do the gel polish stickers last unopened and opened?

The Maniac stickers last 12 months unopened from the date of purchase. After opening the sealed package, apply your Maniac gel polish stickers ASAP. To preserve any remaining stickers and to prevent them from curing, store them in their original light block bag and keep them out of the light as much as possible. Use within 3 months.

Are the gel polish stickers reusable?

Once a Maniac gel polish sticker has been applied to your nail it cannot be peeled off and used again.

Ingredient, Health & Sustainability Questions:

Are the gel nails safe to use while pregnant/nursing?

Yes, the Maniac gel polish stickers are safe to wear during pregnancy.

Can I get an allergic reaction to your product?

We are HEMA & DI-HEMA free; however, our product does contain acrylates. Allergic reactions are usually associated with the ingredient acrylates. If you are allergic to acrylates, we recommend not to use our products.

The likelihood of developing an allergy to acrylates is small if you apply the Maniac manicure correctly. The key tips are as follows: 1: Ensure that the gel nail stickers and the top coat do not come into contact with your skin. 2: Use the lamp for a sufficient duration. The risk of developing an allergy is mainly when the gel polish is still in liquid form. Since the Maniac gel nail stickers are partially cured, and no longer in liquid form, the risk of an allergy is already reduced compared to gel polish from a jar. Keep the stickers under the lamp for 60 seconds and the top coat for 120 seconds. Refer to the link "How to apply" for more information.

Are the gel nails Vegan, Cruelty & Toxic-Free?

Absolutely! All our products are vegan, cruelty-free and toxin-free. None of our products are tested on animals and our ingredients do not include any animal or animal-derived ingredients. We wouldn’t have it any other way!

What are you doing to become more sustainable?

We have been working super hard to make our products as eco-friendly as possible. This is reflected in our packaging, cuticle oil (chemical-free) and all our products are vegan & toxin-free.

Application & Removal Questions:

How long does it take to apply the Maniac gel polish stickers?

On average, it should take about 10-15 minutes. It depends on whether it is your first time applying your Maniac gel manicure or that you are a Maniac pro already.

How do I remove my Maniac gel manicure?

Slide the wooden stick under the edges of the sticker. Apply the cuticle oil along the edges of the Maniac gel polish sticker. Slowly lift the sticker off the nail and repeat the process. 

Will the gel wraps damage my nails?

The Maniac gel polish stickers will NOT damage your nails. However, not removing them properly may cause some nail peeling. So it's important to remove your Maniac gel manicure carefully!

Applying Maniac Manicure in Winter

It is crucial to warm both the gel nail stickers and your hands before applying the Maniac manicure when it's cold outside. For instance, you can use a warm cup of tea to place the gel nail stickers on to warm them up. By bringing the stickers and your hands to the right temperature, you enhance the flexibility of the stickers, making them easier to apply.

Shipping & Order Questions:

How fast is shipping?

If you order in the Netherlands and before 10 p.m., delivery is the next day (Monday-Saturday). Outside the Netherlands it may take a little longer, depending on where you're ordering and your postal service.

How much is shipping?

Shipping costs are €3,45 in the Netherlands. Shipping is free for orders above €45 in the Netherlands. Shipping costs are different in countries outside the Netherlands.

What if I am not satisfied with the Maniac gel polish stickers?

Please send us an email at info@maniac-nails.com with pictures of the issue and we will sort it out as soon as possible! We do not accept returns.

Expert Tips:

Do not apply the Maniac gel polish stickers in the sun

Because gel polish stickers harden due to UV light and are then difficult to apply.

Keep the Maniac gel polish stickers in the packaging if you're not using them 

Because gel polish stickers harden due to UV light and are then difficult to apply.

Don't peel your Maniac manicure off without the cuticle oil

If you apply enough oil under the sticker and peel them off slowly, your nails will remain undamaged.

Press the edges of the stickers before using the lamp

To prevent hair getting stuck behind the sticker.

Apply the Top Coat again after 7 days

To prevent hair getting stuck behind the sticker.

File the edges smooth only after the stickers have been under the lamp

It doesn't matter if the gel stickers has not yet been perfectly filed before using the lamp. File after the lamp, then the sticker is cured and strong.

File carefully under the nail and keep the file horizontal

Do not file on top of the sticker, this may damage the sticker.

Subscription:

How do I change the designs in my subscription?

You can change your designs at any time before the charge date. To change your designs, you: 1. Log in to your Maniac account 2. Click on “Manage subscription” 3. Choose a single absorbency or click "Customize my box" and use the (+) and (-) buttons next to each absorbency to edit your configuration 4. Once you're done editing, click "Save” 5. Then click "Update subscription"

Change Subscription renewal date

To change your subscription, you: log in to your Maniac account. 1. Log in to your Maniac account 2. Click on “Manage subscription” 3. Click on “Next Charge date” and change the date of your next delivery here

If I want to adjust my designs of my order, by when do I need to make changes?

You can change the designs of your order until the day before you will be charged. If you make changes after the charge date, your order has already been processed without your changes.

What if I need new colours now?
1. Log in to your Maniac account 2. Click on “Manage subscription” 3. Click on Next Charge Date 4. Change the date to today and you will receive your designs the next day on working weeks and on Tuesday if you order on Sunday
How do I change the quantity?

You can choose between a subscription of 2 or 3 designs. To change the amount of designs, you need to cancel your subscription and buy the subscription with the other quantity.

How can I change my frequency?
1. Log in to your Maniac account 2. Click on “Manage subscription” 3. Go to your delivery schedule 4. Change the schedule to the schedule you like!
How do I cancel my subscription?

To cancel your subscription, you: 1. Log in to your Maniac account 2. Click on “Manage subscription” 3. At the bottom of the popup, click “Cancel”.

Will I be charged for cancelling my subscription?

No! You can cancel your subscription free of charge. Be sure to cancel before 11:59 PM on the day before your next charge date is set to avoid being charged for your upcoming order.

How do I access my Maniac account?

Click on the symbol at the top right of the Maniac website. If you have not registered an account, you will need to create an account using the same email address you used at checkout.

Once your Maniac account is registered, you can log in and access manage your subscription by clicking on the Manage Subscription link.

You can also access your account using a customer portal magic link. This magic link is usually sent in the Subscription Confirmation email and the Upcoming Order email.

Update your billing information or email address

To update your payment information, you: 1. Login to your Maniac account 2. Click the Payment Methods tab 3. Click on the Payment Method that you want to change 4. Click on Edit 5. Click Send Update Method 6. Go to your email and click Confirm Payment Method 7. Change your payment method 8. Click Update Card to confirm 9. Go back to your Payment Method tab in your portal and refresh 10. Click on your new payment method 11. Click Move Subscription Here 12. And Confirm with Move Subscriptions

 

How do I change my shipping address?

To cancel your subscription, you: 1. Log in to your Maniac account 2. Click on “Manage subscription” 3. At the bottom of the popup, click “Cancel

How do I reset my password?

You can reset your password by visiting the Maniac account login page. Then, select "Forgot Password", enter your email address and you will receive a link to reset your password. Please note, this email may be in your spam or promotions folder, and this link expires 24 hours after being sent.

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