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Last February, we ordered our biggest batch to ensure our best sellers would always be in stock. Unfortunately, something went terribly wrong... Watch the video with Anna, where she explains what happened and how we’re going to fix it!
We are so sorry!
Please contact us and we will fix it for you!
And remember, this is not your fault! We believe that everyone should be able to apply our stickers: salon quality at your home. Next time your nails will look fantastic (again)!
Feel free to fill out this form and add the email address you ordered with and the design you were having problems. We'll get back to you in 48 hours!
This situation started in February, so did you receive a design that showed these problems; please send us an email from the email address you ordered with, the design you were having problems with and how often it occurred and we will get in touch with you to fix this!
The top layer of the manicures in this batch is peeling off due to a production issue, and that is absolutely not what should happen! Check out our video and the picture above to check if this is the problem you faced as well.
We understand your concerns! Every design displayed in our webshop should not be having this problem. We therefore carried out random quality checks to assure the quality of our products. If you unexpectedly encounter this problem, please send us an email with the details of your order and we will take care of it!
Because we are very sorry and this is not the Maniac quality you are used to or the quality we stand for, we will send you a new manicure for free.
Please send us an email from the email address you ordered with, the design you were having problems with and how often it occured, and we will get in touch with you to fix this with you!
Just send us an email from the email address you ordered with, the design you were having problems with and how often it occurred and we will get in touch with you to fix this!make sure you'll get a new manicure that meets the quality you are used to
Do you have any other question? Feel free to fill out the contact form above or send us an email an we'll get back to you within 48 hours
